Yes, all sales are final. Because we produce limited inventory and launch small collections, we do not accept general returns or exchanges. If your item arrives damaged, defective, or incorrect, please refer to our order resolution guidelines below so we can make it right.

We can cancel your order for a full refund as long as your shipping label has not yet been
printed. Once a shipping confirmation email with tracking is generated, your order is locked into fulfillment and cannot be modified or cancelled. Please reach out to support@riskitdesign.com immediately if you need assistance.

Yes! We welcome group orders with no quantity restrictions—this is a great way for international communities and friends to split shipping costs. Please designate one primary buyer to complete the purchase and coordinate payments internally.

Most of our products are released in limited collection drops. While select core essentials may return periodically, many designs can retire once sold out. We recommend subscribing to Stikir's Secret Mail or following our social updates to catch
drop dates and restock announcements before items sell out!

We ship are based in Nevada, US. We currently ship to the United States and these international countries: 

Australia, Canada, Hong Kong, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, and Taiwan.

Every order includes full tracking through USPS. Please read our full FAQ page for more information.

Fulfillment Time: 3–7 business days (may extend slightly during major shop drops and holiday seasons).

U.S Delivery: Estimated 5-7 business days after fulfillment.

International Delivery: Estimated 3–6 weeks after fulfillment.

International orders may be subject to customs duties, import taxes, or collection fees determined by your local government. These fees are the responsibility of the customer and are collected directly by your local postal authority. In accordance with postal regulations, we cannot mark merchandise as gifts or declare lower values.

If your package has not shipped, email support@riskitdesign.com with your order number and updated address immediately. If an order is returned to us due to an incorrect address entered at checkout, original shipping is non-refundable, and an invoice will be sent for the reshipment cost to your corrected address.

It typically takes 24–48 hours for the carrier to complete the initial intake scan at the distribution facility. If your tracking status has not changed after 5 business days, please reach out to us at support@riskitdesign.com and we will investigate.

Carriers occasionally scan packages prematurely before dropping them off. Please allow 7 business days from the initial delivery scan for the package to arrive. If it still has not surfaced after 7 days, email support@riskitdesign.com with your order number:

• US Orders: Eligible for a replacement or full refund.
• International Orders: Eligible for a full refund.

We’re so sorry for our mistake! Please contact support@riskitdesign.com within 30 days of delivery with your order number and clear photos of the items, outer packaging, and specific concerns. We will verify the issue and immediately dispatch your correct order with fresh tracking information at no additional cost to you. Please see our Refund Policy for more information.